Asher Photo Studio | Media Content Creation - Revisions & Client Satisfaction Policy

1. Client Satisfaction Goal: At Asher Photo Studio | Media Content Creation, our primary commitment is to client satisfaction. We strive to deliver high-quality, tailored content that aligns with your specific needs and expectations. We prioritize open communication and collaborative feedback to ensure project success.

2. Revisions Policy: To ensure efficient project completion and client satisfaction, we offer a structured revision process.

  • 2.1 Initial Feedback: Clients are expected to provide comprehensive, consolidated feedback on the initial content draft within a reasonable timeframe.

  • 2.2 Revision Rounds: Unless otherwise specified in the project agreement, we offer up to two rounds of revisions to address specific, actionable feedback related to the original project scope.

  • 2.3 Scope of Revisions: Revisions must remain within the original project scope and brief. Significant alterations exceeding the original scope will be considered additional work and may incur extra charges.

  • 2.4 Revision Timeline: Revision requests must be submitted within five (5) business days of receiving the draft. Delays may impact the project timeline.

  • 2.5 Final Approval: Upon completion of the agreed-upon revision rounds, clients must provide final approval. Any subsequent changes will be treated as a new project and billed accordingly. To maintain efficiency and prevent abuse, the following guidelines apply:

3. Project Cancellation and Refunds: Due to the personalized nature of our media content creation services, refunds are generally not provided for work commenced. However, we recognize that unforeseen circumstances may arise.

  • 3.1 Cancellation Notification: Project cancellation requests must be submitted in writing.

  • 3.2 Refund Determination: Refunds, if applicable, will be determined on a case-by-case basis, considering the amount of work completed, incurred costs, and any applicable project agreement terms.

  • 3.3 Cancellation Fees: Depending on the project stage, cancellation fees may apply to cover time and resources already invested.

4. Intellectual Property and Usage Rights: Upon final approval and full payment, clients are granted usage rights as specified in the project agreement. Asher Photo Studio | Media Content Creation retains the right to display completed work in our portfolio for promotional purposes, unless a written non-disclosure agreement (NDA) or other written agreement states otherwise.

5. Client Responsibilities: Clients are responsible for providing accurate, complete, and timely information, feedback, and approvals. Clear and consistent communication is essential for project success. Clients are also responsible for securing all necessary rights and permissions for any content or materials provided to Asher Photo Studio | Media Content Creation.

6. Limitations of Liability: To the maximum extent permitted by applicable law, Asher Photo Studio | Media Content Creation shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our total liability is limited to the amount paid for the specific services giving rise to the claim.

7. Dispute Resolution: Any disputes arising from our services will be resolved through good-faith negotiation. If a resolution cannot be reached through negotiation, disputes shall be subject to the laws of the State of Michigan, USA, and shall be resolved in the state or federal courts located in Michigan, USA.

8. Contact Information: For any questions or concerns regarding this policy, please contact us through our website's contact page for a faster response.

Primary Owner: MJ Grenier

Email: asherphotostudio@gmail.com

Location: Shelby, Michigan